Frequently Asked Questions
01
🧽 Cleaning Services
Q: What kind of cleaning do you offer?
A: We offer general home cleaning, deep cleaning, and specialized services like pet hair removal and litterbox cleaning. All services can be tailored to your needs.
Q: Do you use pet-safe cleaning products?
A: Yes! We use pet-safe, non-toxic products.
Q: Can I book cleaning and pet care together?
A: Absolutely! Our combo visits are a popular choice—get your home cleaned and your pet cared for in one convenient visit.
02
🐾 Pet Care Services
Q: What kinds of pets do you care for?
A: We specialize in dogs and cats, but we're experienced with a wide variety of pets—including seniors, special needs, and small animals. Just let us know your pet’s needs!
Q: Do you give medications or injections?
A: Yes, we can administer oral medications and certain other treatments based on your instructions. Please reach out to discuss your pet's routine.
Q: What happens during a visit?
A: Each visit is tailored to your pet. Services may include feeding, walks, playtime, litterbox scooping, medication, or simple companionship.
03
🚗 Add-On & Specialty Services
Q: Do you offer poop-scooping or yard cleanup?
A: Yes! Our Yard Poop & Scoop service is a convenient add-on for a cleaner, more enjoyable outdoor space.
Q: What is your Pet Taxi service? (COMING SOON!)
A: We offer reliable pet transportation to vet appointments, groomers, or daycares. We ensure they travel safely and stress-free. (COMING SOON!)
04
🕒 Booking & Policies
Q: How do I book a service?
A: You can book through our website, phone, or email. We'll confirm availability and customize your service to fit your needs.
Q: What is your cancellation policy?
A: We ask for at least 24 hours’ notice for cancellations or changes. Same-day cancellations may be subject to a fee.
Q: Are you insured?
A: Yes! We are fully insured and treat your home and pets with the utmost care and respect.