Privacy Policy
A legal disclaimer
At Hand & Paw Cleaning and Pet Care Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and team.
1. Information We Collect
We may collect the following types of personal information:
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Name, address, email, and phone number
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Pet details and care instructions
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Appointment history and service preferences
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Payment information (processed securely through third-party platforms)
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Any additional notes you provide voluntarily
2. How We Use Your Information
Your information is used to:
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Schedule and provide pet care and cleaning services
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Communicate with you about appointments, updates, and promotions
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Respond to inquiries and customer service requests
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Improve our services and customer experience
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Comply with legal or safety obligations
3. Information Sharing
We do not sell or rent your personal information.
We may share information only with:
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Trusted third-party platforms for payment processing or scheduling
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Legal authorities if required by law or to protect our rights and safety
4. Data Security
​We implement reasonable safeguards to protect your information from unauthorized access, loss, or misuse. This includes secure storage, limited access, and encrypted payment platforms.
5. Your Rights
You may:
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Request a copy of your personal data
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Ask us to correct or delete your information
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Opt out of marketing emails at any time
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To make a request, contact us at [your email].
6. Cookies & Analytics
Our website may use cookies or analytics tools to improve functionality and track basic usage data. You can adjust cookie settings in your browser at any time.
7. Policy Updates
​We may update this policy from time to time. The latest version will always be posted on our website with an updated effective date.
​Questions?
We’re happy to help!
Contact us at: handandpawcleaning@gmail.com
